The Company may collect a variety of personal data which can be used to identify an individual. This data includes, but is not limited to:
• Company name
• Your name
• Contact information; including email address & company address
• Demographic information such as postcode, preferences and interests
• Other information relevant to enquiries and orders
In accordance with the GDPR, all data which we collect on behalf of a Data Subject must have a valid purpose for being collected and stored. In the event that it is requested, we may use your data for one of the following reasons:
• Internal record keeping
• For billing and payment records
• To improve our products and services
• Promotional/Marketing purposes
• To contact you when necessary
We are committed to ensuring the secure retention of your personal data at all times. In the interest of safeguarding personal data we have a variety of suitable measures to prevent unauthorised access or disclosure of information both in physical and electronic formats. This includes, but is not limited to, password protection for all devices with access to Data Subjects’ data and lockable storage for physical copies of personal data.
We use a cPanel hosting platform running on a Linux operating system which utilises industry standard software such as Apache, MySQL, PHP, Dovecot, and Exim. Hosted in a UK datacentre, the providing server for our hosting platform runs on the latest supported operating systems and software and these systems are regularly inspected and patched against known vulnerabilities.
Cookies are small files saved to a user’s computer hard drive which track, save and store information about the user’s interaction and usage of the website. This allows the Company to provide users with a more personal, tailored experience while browsing our website.
Where applicable, the Company website uses a cookie control system which allows users to give explicit permission or to deny the use of saving of cookies on their computer. In the event that this option is not available users are advised to access their web browser’s security settings to block all cookies from this website.
Some browsers limit or delete cookies, so you may want to review your cookie settings and ads settings. In some browsers you can set up rules to manage cookies on a site-by-site basis, giving you more fine-grained control over your privacy. What this means is that you can disallow cookies from all sites except those that you trust.
Browsers include Google Chrome, Microsoft Edge, Internet Explorer, Mozilla Firefox, Safari and Opera; as well as others. Please consult the relevant documentation for the browser you are using to find what cookie management options are available in your chosen browser.
From time to time we may publish files and external links on the Company’s website. Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third party anti-virus software or similar applications.
We accept no responsibility for third party downloads and downloads provided by external third party websites.
We strive to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms, users are advised to verify authenticity of such profiles before engaging with them and more importantly, before sharing personal data. We will never ask for user passwords or personal details on social media platforms.
There may be instances where our website features social sharing buttons which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page.
Data Subjects have certain right provided to them under the GDPR, including the entitlement to request information on what personal data the Company holds about them in paper or electronic format (a subject access request).
Data subjects have a right to request a restriction on the processing of their personal data and where applicable, a right to be forgotten. Requests can be made by email to us at email@example.com where we aim to respond to your request within one week.
In the event that any direct marketing is undertaken by us you have an absolute right to request that you are removed from any further marketing campaigns. In which case, please send a written request to firstname.lastname@example.org and we will aim to remove you from our mailing list within one week of your request.
"It’s hard to talk honestly about difficult feelings, but Florence always made it feel safe. I enjoyed her sense of humour and her direct, no messing approach. I have learnt so much from Florence about relationships, parenting and myself. I will always be grateful for her insight, wisdom and kindness – for me, it has been life-changing."
Our Counselling Fees:
Individual Sessions £60
Couple Sessions £70
We accept card payments.